Frequently Asked Questions
SHIPPING
Where is the product shipped from?
Our warehouses are located in America, and China. We will prioritize the delivery of your package from the warehouse closest to you.
How long is the delivery time?
Warewhouse processing time 1-2 business dayslivery time is 2-6 business days for general products and 10-15 business days for heavy＆big size products.
How to get tracking information?
Tracking information will be updated on the " My Orders " page at the same time after the package is shipped.
Why is the tracking number invalid?
This is the answerPlease wait patiently. Tracking numbers are not valid until the carrier scans the package and uploads the information.
What should I do if the delivery fails?
This is the aPlease contact the local carrier and re-schedule the delivery.nswer
PAYMENT
Why is my discount code invalid?
Please read the usable product range, time and other regulations of the discount code. Please contact us next for more details.
Can I use more than one discount code on one order?
Can I use more than one discount code on one order?
Only one discount code can be used on one order.
What are the accepted payment methods?
Paying by PayPal, Klarna and credit card is accepted.
What can I do if my payment fails?
Please check your network environment, payment method, and bank settings.
About US State Sales and Use Taxes
Items sold on KARUIJI Marketplaces and shipped to locations both inside and outside the US, including territories, may be subject to tax.
How Tax is calculated
The amount of tax charged on your order depends on many factors including the following:
●The identity of the seller
●The type of item or service purchased
●The time and location of fulfillment
●The shipment or delivery address of your order
These factors can change between the time you place an order and when your shipment is complete. As a result, the tax calculated on your order may change. We display an "Estimated Tax" to be collected at Check Out when confirming an order. The amounts displayed as estimated tax may then be updated later when your order is finalized and completed.
The tax rate applied to your order will be the combined state and local rates of the address where your order is delivered to or fulfilled from. For example, if you live in a state that does not impose a sales tax, you may still see tax calculated on your order if shipped to another state. Moreover, the tax rates applied to your order may also be different for a variety of reasons, such as a shipment to a residential home versus a business address. Also, the total selling price of an item will generally include item-level shipping and handling charges, item level discounts, and other charges. If applied at an order level, these charges, may be allocated to the individual items in an order.
If you are ordering from VEVOR and shipping to a country outside of the US, you may be charged the applicable country tax rate.
Which states and US territories need to tax
Items sold on chinyitec.com that are shipped to destinations in the following states and US territories may be subject to tax:
Alabama Kentucky Ohio
Alaska Louisiana Oklahoma
Arizona Maine Pennsylvania
Arkansas Maryland Puerto Rico
California Massachusetts Rhode Island
Colorado Michigan South Carolina
Connecticut Minnesota South Dakota
District of Columbia Mississippi Tennessee
Florida Missouri Texas
Georgia Nebraska Utah
Hawaii Nevada Virginia
Idaho New Jersey Vermont
Illinois New Mexico Washington
Indiana New York West Virginia
Iowa North Carolina Wisconsin
Kansas North Dakota Wyoming